- "This phone number is already in use" when trying to set up account
- I don't hear the professional monitoring service when I start a Red Alert
- There is a "create password" message on top of my keyboard during setup
- URLs in notifications do not open app
- Why am I not receiving notifications?
- Why did my alert take so long to send?
- Why didn't my alert start?
- Why is the displayed location different from where the Device User is?
- Why isn't my phone number accepted?
Troubleshooting
How to resolve common issues