- System Status
- What is the difference between an Account Owner and a Device User?
- Can I be tracked at all times through my device?
- Can I have alerts go to different Contacts based on the Device User?
- Do I need a smartphone?
- Do I need to leave my location services active all the time?
- Does my device work internationally?
- Does my device work when there is no wireless coverage?
- How long are alert recordings and Check-in history available?
- How many Contacts can I have?
- How will I know when someone is responding to my Yellow or Red Alert?
- I was invited to be a Contact, what does that mean?
- Is the Moxee Device waterproof?
- What are the Cellular and Bluetooth Modes for my device, and how are they different?
- What happens if my Alert stays open a long time?
- What information is included in my account profile?
- What is a Check-in?
- What is a Contact?
- What is a firmware update?
- What is a Red Alert?
- What is a Yellow Alert?
- When does the professional monitoring operator contact emergency services?
- Where is the professional monitoring service available?
- Why did audio clips show up after I closed my Alert?
- Why does my iPhone show a red bar?
General Information
Information about the Moxee system and answers to common questions