What happens if my Alert stays open a long time? Follow
Sometimes, a Yellow or Red Alert opens by accident. If one of these alerts remains open for at least 15 minutes, the Account Owner will receive notification reminders to open the partner app and close the alert as soon as the situation has been resolved. Alerts do not automatically close; if your emergency lasts 15 minutes or longer, your device or paired smartphone will continue delivering location and audio about your alert until their battery drains completely.